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Our COVID-19 statement Jan 2021: View

Our COVID-19 statement January 2021

Can I cancel my holiday or change the date of my trip

If, due to a National/local Lock-down, imposed by Government relating to COVID, you’re unable to take your holiday and we cannot offer the holiday, you can change the date of your booking without losing your deposit, even if it is within 10 weeks of your holiday. To do this please email  with your preferred dates and we’ll contact you as soon as possible. We are happy to re-book you for anytime up to the end of 2022 (when the 2022 season booking dates become available which should be at the end of July 2021). There will be no administration fee for changing, but the cost of your stay may be different depending on any price increase for the next season. If we cannot rebook you, or you have to cancel your holiday due to Covid-19 National/local lock-down restrictions, we’ll issue a full refund less a £55 administration charge.

However, if there are no national or local lock-downs in place when you or a member of your booking have to self isolate due to a positive Covid-19 test and you cancel your stay, we will try to rearrange another date as per the details above up to the end of 2022. If we cannot arrange a suitable date, then our normal terms and conditions apply. We strongly recommend that you take out travel insurance either with us or with another provider.

We hope that we’ve answered some of your questions and any concerns you might have for this very challenging period and should you have any questions at all then please don’t hesitate to ask.