Do you have any questions regarding Warren Farm Accommodations? Below you will find the most frequently asked questions and answers.
We can only stay during a different period such as Wednesday until Saturday, is that possible?
Our arrival and departure days are on Monday and Friday. The accommodations can be booked for various periods, but only with these change over days. For differing lengths of stay, you can contact the Featherdown Office on 01420 80804
Can we stay for just 1 night?
No, we only offer stays with a minimum of 2 nights at select times.
Is there space to put a (travel) cot in the accommodation?
Yes, you can fit a travel cot in the accommodation. You can also hire one from us for a small fee.
Due to limited space, only 1 cot per lodge is allowed.
Can we bring our dog?
We allow well-behaved dogs at certain times of the year (please see booking page). A maximum of 2 dogs per accommodation is allowed and there is a fee applicable. Dogs must always be kept on the lead while on the farm and campsite and cannot be left behind in the accommodation. We have a strict poop and scoop policy.
Can we park our car next to the accommodation?
We have parking area for guests to use. From here you can use the provided wheelbarrow/trollies to transport your luggage to your accommodation. Cars are not allowed on the site or next to the accommodation, making our site very safe for families and children.
Do we have to bring our own bed linen?
From 2021, a booking at Warren Farm will include your bedding as standard for the number of people that have booked. We will also include a towel set which consists of one bath towel and one small hand towel for each person. We will make up the double bed, but not the others, although these can be made up on arrival as a bookable extra. We advise you to bring your own bed linen for children under two years who will be sleeping in a travel cot.
Do I have to take anything along from home such as food and drinks, etc?
We provide you with kitchen towels, candles, tealights, washing up liquid and 1 roll of toilet paper. In the accommodation kitchen, you will find everything you need: pots, pans, mugs, cups, plates and cutlery. We have a range of goods to purchase from our honesty shop. It is advisable to bring your first meal with you so you can have food ready shortly after arrival. Remember, you’re cooking on a wood fired stove, not in an oven.
What is available in the Honesty shop?
We have an Honesty shop for some of your shopping needs, you can find the basic groceries such as milk, butter, eggs, wine, beers, pasta, oil, dried goods, tinned goods, tea, coffee and many other items. It’s more of a mini store that can provide for those items that you may have forgotten to bring with you. Unfortunately, we cannot sell fruit or veg in the shop, but these can be pre ordered as part of our hamper offers.
Do we have to book our extras at the time of booking?
No, you can book the added extras at a later stage up until a week before you arrive via your personal page or contact us directly at least a couple of days prior to arrival. We advise you to book the extras at the time of booking the holiday, then it’s all done and dusted.
Extra persons: We are a group of 7, can we all fit in one accommodation?
Both of the wooden lodges can sleep eight people. The canvas lodges are suitable for a maximum of 5 people or 6 people if 2 of them are children. In the tents this is because the cupboard bed can sleep 1 adult OR 2 children. The corner of the cupboard bed is “cut off” which limits the space inside. It is also allowed to bring along 1 baby younger than 2 years old, provided the baby will sleep in a cot. Extra (air)mattresses in the accommodations are not allowed. (NB please note that number of people allowed are subject to current COVID-19 regulations)
At what time can we arrive?
Arrival check-in time is usually between 4 and 6 pm. The time between the departure and arrival of guests is key for us to be able to prepare the accommodations for the arrival of our new guests. Because of this, it is not possible to arrive before 4 pm. Should you be delayed and expect to arrive later than 6 pm, please contact us via our mobile phones. You can find the contact number as well as the address for the farm in the welcome document on your personal page which will be available once your booking has been paid for in full. Please take note of your welcome email from us for updated details.
At what time do we have to depart?
On the day of departure, you are requested to vacate the accommodation before 10:30 am. Should you not vacate the accommodation before 10:30 am, we reserve the right to charge an extra fee of £30.
How do we keep our food cool and fresh?
In the accommodation, there is a cool chest. There are cool blocks that can be used in this chest from a communal freezer, these will help keep your food and drinks chilled. Once these cool blocks defrost you can swap them for new ones. We also have a large communal fridge that each accommodation has a shelf in.
How can we make coffee?
You can make yourself a filter coffee or use a cafetière which can be found in the accommodation. There are also coffee beans for sale in the shop which you can grind using the coffee grinder in your accommodation. Or take instant coffee with you: whatever takes your fancy!
Won’t it be too cold during spring and autumn?
The wood-fired stove inside the accommodations will keep them warm and it cosy. Our canvas lodges have a limited amount of insulation around the bedroom areas whist the wooden lodges are fully insulated. During the night we would recommend bringing warm pyjamas and perhaps some extra blankets and a hot water bottle for in bed (we have a selection of hot water bottles that can be borrowed, if needed).
Is there electricity in the accommodation and where can I charge my phone?
No, there is no electricity in the accommodation. Turn off your phone and put away your tablet as time with each other is key during your stay! Should you have to charge your phone during your stay, it will be possible to do so in the honesty shop.
Do we have to clean the accommodation when we leave?
It is expected that guests leave the accommodation as they find it, but at the very least to do the following on the day of departure:
– Empty the bin, putting rubbish into the large waste bins and recycling what you can (bins provided)
– Strip the beds (not mattress protectors), collect all linen and hired towels and bring them to the log store in the orange or blue linen bag provided.
– Make sure the washing up is done and has been put away or left to dry.
– If you book a few accommodations, please make sure the right number of cutlery, crockery, chairs, etc., is put back where they came from.
Is there running water in the accommodation?
There is a mains water tap in the kitchen area of the accommodation. There is also a flushing toilet in each accommodation which uses water from a rainwater capture system.
Are we allowed to pitch our own tent next to the accommodation or bring our own caravan?
We may, under VERY limited circumstances, allow the pitching of a private tent next to an accommodation (charges may be applicable). Please speak to us directly about this. We do not allow caravans or motorhomes on the site.
Can we have a campfire/bonfire?
Each of our accommodations has its own campfire which you are free to use. There is wood freely available on site for the campfires (this is different from the wood for the stoves). At present we cannot allow large bonfires on site.
Can’t find the answer to your question?
Send us an e-mail with your question to email@example.com or send us a message via our Facebook page - WarrenFarmSomerset
How are you handling Covid19
We have put new cleaning protocols and social distancing measures in place in line with Government guidance. How you can help us to help you will be explained both before and upon arrival. Please note that as part of these measures, we may not be able to offer the farm tour, pizza night or chicken coup hire for the 2021 season.